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Privacy Policy

Last updated: March 1, 2025

At AquaWave Swimming Institute, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register for programs, sign up for newsletters, or contact us. This information may include:

  • Personal Identifiers: Name, email address, phone number, date of birth, and emergency contact details.
  • Payment Information: Credit card numbers or bank account details (processed securely through third‑party payment processors).
  • Health Information: Relevant medical conditions or allergies provided for your safety during swimming activities.
  • Usage Data: IP address, browser type, pages visited, and time spent on our website (collected via cookies and similar technologies).

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process your registration and manage your account.
  • Communicate with you about classes, schedules, and important updates.
  • Improve our website, programs, and customer service.
  • Send promotional emails and special offers (you may opt out at any time).
  • Ensure safety and respond to emergencies.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

  • Service Providers: With trusted vendors who assist us in operating our website and conducting our business (e.g., payment processors, email marketing platforms), subject to confidentiality agreements.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some cookies, but this may affect site functionality. By continuing to use our site, you consent to our use of cookies as described in our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children's Privacy

We collect information about children only from a parent or guardian during registration. We do not knowingly collect personal information from children without parental consent. If you become aware that a child has provided us with information without consent, please contact us, and we will take steps to delete such information.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information (subject to legal retention requirements).
  • Opt out of marketing communications.

To exercise these rights, please contact us using the information below.

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

AquaWave Swimming Institute
123 Poolside Drive, Aqua City, CA 90210
Email: privacy@aquawave.institute
Phone: +1 (555) 123-4567

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.